🎉 Limited Time: Get a $50 signup bonus with any new live call answering service subscription

24/7 Live Telephone Answering Services Australia Brisbane

Trust that each and every call is answered, every lead nurtured and every customer cared for.

Australian receptionists
24/7 live call answering
No lock-in contract
7-day free trial
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We provide a range of business solutions

Professional services designed to help your business thrive and connect with customers anytime, anywhere.

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Live call answering

Never miss a customer call with our live call answering services that include custom greetings, message taking, call transfers and appointment bookings.

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Virtual address

Choose a virtual business address to expand your presence geographically, without expensive overheads or the need to relocate.

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Phone numbers

Set up virtual inbound numbers for different locations or, if you require a national presence, a 1300 number or free call 1800 number.

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Automated messaging

Have voicemails instantly emailed to you both for convenience and to ensure no important communications are ever missed.

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Escalation management

For delivery of critical messages, we provide scripted escalation services to manage, triage and prioritise requests so they reach the correct on-call person.

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Corporate solutions

Our services can be customised to suit high-volume, high-complexity corporate reception needs and we can also create bespoke solutions.

Call answering services designed for businesses of any size

Australia's most flexible answering service company with solutions for small businesses to large corporations.

Professional trained receptionists

Highly skilled professionals with industry-specific training

Customizable greeting scripts

Tailored greetings that match your brand and business needs

Real-time call notifications

Instant alerts via email, SMS, or your preferred method

Secure message delivery

Encrypted and secure handling of all your business communications

Multi-language support

Service available in multiple languages to serve diverse customers

Flexible pricing plans

Scalable solutions that grow with your business needs

Easy setup and integration

Quick onboarding with seamless integration to your existing systems

Detailed call reporting

Comprehensive analytics and reporting for business insights

We work across multiple industries and business types

Our staff are highly trained in different industries with bespoke solutions for multiple sectors.

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Small Business

Tailored solutions for growing businesses

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Healthcare

Specialized support for medical practices

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Medical & Dental

Professional medical reception services

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Financial Sector

Secure handling for financial services

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Real Estate

Property management and real estate support

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Legal

Confidential support for legal practices

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Construction

Field-ready support for trades and construction

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Tourism & Travel

24/7 support for hospitality businesses

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Information Technology

Technical support and IT service management

More Information

Detailed information about our services and how we can help your business.

Detailed Service Information

Phone Answering Services - Ruby Receptionist - 24/7 Support Melbourne

That makes it simple for you to engage with an interesting process that's cost-efficient. You may think that $3 per call is quite costly however consider it this way, if 1 in 10 calls becomes somebody employing your business, it's likely you'll make a lot more than the $80ish that it cost to answer all those calls.

" Fantastic Office Environment, that is Warm, Welcoming and Diverse, Features' are amazing, truly friendly personnel that quickly become buddies. Safe and terrific area for services that are both established and those beginning out."



A phone answering service or virtual receptionist is a model where your incoming calls can be diverted to an expert receptionist who is offered to take those calls for you and either forward the crucial calls across to you or take a message - answering service and send that message through to either you or your staff.

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The typical supervisor spends around 20% of their time addressing either admin tasks or addressing time losing incoming calls - phone call answering. With your own virtual receptionist on the group you can recover that time and focus your attention on doing what you do best, generating more clients and growing your business.

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To start with, when you register for a 7 day free trial you will be designated a local phone number. If you are in Sydney then that number would be a local Sydney 02 number. As soon as you have your distinct number you will need to tell us what greeting you desire our group to use when we address your calls.

Now that you have your greeting established you will need to tell us how you wish to receive your messages. Messages can be sent out by either SMS or e-mail. If you pick to get your message by e-mail then there is no added fee, if you select SMS then there is a small extra fee per SMS.

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Never. You can transfer as lots of or as couple of as you desire. Some clients have all of their incoming calls diverted through our answering services and let us manage the entire reception process. Other customers simply send us their overflow calls when they are actually hectic. Other clients again simply user us for after hours calls or calls gotten when their in-house receptionist is on yearly leave or off on authorized leave.

Another fantastic thing about utilizing our service is that the cost of live answering is connected to the level of service. < We have a whole variety of organizations making usage of our call response service. We are especially popular with expert service companies like attorneys, accountants and specialists who require live answering.

Top 15 Phone Answering Services - Jul 2023 Rankings Adelaide

In this article, we will check out the advantages of making use of a virtual receptionist service and how it can boost your business operations. Among the main advantages of an answering service is the capability to answer inbound calls efficiently. A virtual receptionist can handle and answer get in touch with your behalf, ensuring that your customers receive a timely and expert phone reaction.

Let us address that call. An essential benefit of answering services is the cost-effectiveness it uses. Employing a full-time, internal receptionist can be expensive, considering the extra expenses connected with staff member benefits, training, and devices. On the other hand, a virtual receptionist service allows you to pay just for the services you require.

Among the primary advantages of a virtual receptionist service is the ability to respond to incoming calls efficiently. A virtual receptionist can handle and answer contact your behalf, guaranteeing that your clients get a timely and professional response. With a virtual receptionist, you can concentrate on your core business activities without disruptions from needing to respond to continuous telephone call.

This service focus enables you to improve your service operations and maximize your time to focus on more critical jobs. It makes sense to have each call addressed without delay by our team. While we are on the phone giving out information, you can be constructing your company and working on strategies.

Phone Answering Service For Businesses 2022 Australia

Why not register for a 7 day totally free trial and test out our service. There is definitely no responsibility to continue with live answering after the trial and you can sign up online on our signup page so you can sign up at a time to suit you. We are an Australia based organization and understand the business environment in Australia - answering service.

Responding to services handle both inbound and outbound organization communications for your company, permitting you to devote your time to other company tasks. However, finding a premium answering service that comprehends your business's specific needs can be tough. Read more + To help you in your look for a partner, we have actually assembled this list of the top phone answering services in Australia.

The brief response exists are no additional fees or charges! Upclose & Virtual supplies a customised phone answering service which suggests your virtual receptionist builds a connection with your clients and with your staff. We supply a totally free discovery session. There are no additional costs or charges for this service.

The details will be supplied to you so that all your calls will instantly forward through to your virtual receptionist - trouble complimentary and immediate! Your virtual receptionist researches your organization site and discusses your organization requirements to ensure that they are prepared to address your calls with a sound working knowledge of your company - there's no robotic script reading! If you have appointment reservation software your receptionist will familiarise themselves with the programs that you use - we are versatile to your requirements! Your virtual receptionist will establish your after hours message bank after getting advice from you about the content that you would like on the message - its everything about you and your choices! Your virtual receptionist will prepare comprehensive notes of your business requirements so that in case they are away their 'back up buddy' can manage your calls - we have you covered!.

Telephone Answering Pricing - Virtual Receptionist Services Sydney

If you have any concerns or want to understand about our packages, talk to one of our team today.

Extra calls are billed at $3. 45 per call. At Virtual Head office many of our business is with long term clients which's due to the fact that there is no pressure. We want to be your live answering service partner in the call management cycle. We want your little business to prosper since that likewise suggests we are a success.

Nowadays there are lots of addressing services getting in the market and trying to use actually low answering service charges, but there is no worth in choosing the most inexpensive answering service plan if the receptionists are based on the opposite of the world and the business has no experience - virtual answering service - virtual answering service.

Expert interaction is a crucial function for any commercial business, particularly during major change. Your staff may be spread out across the city, some working from home, some in the HQ, but your clients will not be interested in how you've structured your labor force, they simply desire a real individual to answer their telephone call.

Trusted by more than 25,000 businesses, from sole traders to major corporations

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info@virtualreceptionist.com

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